ICT Procurement differs from other procurement in the sense that it plays a strategic role in the future success of the enterprise as it delivers a decision support mechanism. In truth ICT procurement ranks high in terms of mission support.

The genesis of ICT procurement is requirements gathering to ensure fit-for-purpose and is the key success factor for any ICT project.

Procurement Management involves analysing vendor offerings to establish the best-fit solutions and must balance various factors such as cost-benefit and software lifecycle considerations. In this regard the client must be represented by a suitably qualified team to champion their interests at every step of the acquisition journey.

Service delivery requires professional contracting, negotiation, and analysis. Qualified supervision of service contracts ensures value for money, stakeholder protection and standard compliance.