ICT Application Specification is the process of defining attributes such modules, user interfaces, platforms, access and availability of software applications for use within the enterprise. The process starts with gathering requirements from various stakeholder groups and translating them into actionable technical designs.

Application design involves the distillation of requirements and specifications into a viable system architecture that provides the required outputs when processes are executed.

Website design refers to the assembly of information architecture and building blocks to provide a desired user experience as users interact with organisational websites be they on the world wide web or on corporate intranet. This ensures the accessibility of information in a convenient and efficient manner as well as providing the desired level of interactivity.

Content Management Systems provide the gateway for information artefacts to de deployed in a structured manner to user interfaces be they graphics, text or video while paying attention to efficiency and reliability.